At Bigbunny Casino, we are committed to protecting the personal information and privacy of every player who visits our platform. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights as a user of our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect information to provide better services and a safer, more personalized gaming experience. The information we may collect includes:
a) Personal Information:
- Full name
- Email address
- Date of birth
- Phone number
- Payment method details (credit/debit card, e-wallets, etc.)
- Proof of identity documents (for verification)
b) Technical and Usage Data:
- IP address and geolocation
- Device type and browser information
- Game activity (wins, losses, time played)
- Login timestamps
- Cookies and session data
2. How We Use Your Information
We use your data only for legitimate and secure purposes, including:
- To create and manage your account
- To verify your identity and prevent fraud
- To process deposits and withdrawals
- To provide customer support
- To send you promotional emails and exclusive bonuses (opt-out available anytime)
- To comply with legal, regulatory, and anti-money laundering (AML) obligations
- To analyze usage and improve site functionality and performance
3. Cookies and Tracking Technologies
Bigbunny Casino uses cookies and similar technologies to improve your user experience.
Cookies help us:
- Remember your preferences
- Keep you logged in during your session
- Track site usage to enhance design and performance
- Deliver personalized promotions and offers
You can manage or disable cookies via your browser settings at any time, but please note that this may impact your experience on the site.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share information under the following circumstances:
- With payment providers and verification services
- With regulatory bodies if required by law
- With trusted partners for technical support, game provision, and platform hosting
- With fraud prevention and AML compliance agencies
All third parties are contractually obligated to keep your data confidential and secure.
5. Data Security
We implement strict security measures to protect your personal data, including:
- SSL (Secure Socket Layer) encryption across all transactions
- Firewall-protected servers
- Regular security audits
- Role-based access control for internal staff
Your information is stored securely and only accessed by authorized personnel for the purposes listed above.
6. Your Rights
As a user, you have the right to:
- Access and review your personal data
- Request correction of incorrect or outdated information
- Withdraw consent for marketing communications
- Request deletion of your account (subject to regulatory obligations)
- File a complaint with a data protection authority
7. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and protect our interests. Inactive accounts may be archived, but data will remain protected under this policy.
8. External Links
Our website may contain links to third-party websites (e.g., game providers or payment processors). We are not responsible for the privacy practices of these external sites. We recommend reviewing their policies before submitting any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or in-site notification.
We encourage users to review this page regularly to stay informed about how we protect your data.