At Bigbunny Casino, we are committed to promoting responsible gaming practices and providing a secure and supportive environment for all our players. Gambling should be an enjoyable leisure activity, not a way to generate income or solve financial issues.
This policy outlines our approach to responsible gaming, the tools available to you, and how to access help if needed.
Our Commitment to Responsible Play
We believe it is our duty to ensure that players have the knowledge, tools, and resources to maintain control over their gaming behavior. Our policy is built on four main pillars:
- Preventing underage gambling
- Helping players stay in control of their gambling
- Providing self-limiting tools and support options
- Cooperating with organizations that assist problem gamblers
Underage Gambling
Bigbunny Casino is strictly for individuals who are 18 years or older. We enforce strong age verification measures to prevent minors from accessing our platform.
Measures include:
- Mandatory age declaration and verification during registration
- Document checks during account validation and withdrawals
- Immediate suspension of accounts suspected to be used by minors
We also encourage parents and guardians to use parental control software if children have access to shared devices.
Identifying Problematic Gambling Behavior
It’s important to understand that gambling should not interfere with your personal, financial, or social well-being. If it does, you may be at risk of problem gambling.
Common signs of gambling-related problems include:
- Gambling more money or more frequently than intended
- Using gambling as an escape from stress or problems
- Borrowing money or selling items to gamble
- Hiding gambling activity from friends or family
- Feeling unable to stop or control gambling behavior
- Neglecting work, studies, or personal obligations
If you recognize any of these signs in yourself or someone you know, we encourage you to take action immediately.
Tools for Responsible Play
To support responsible gaming, we provide several tools that can be activated from your account dashboard or by contacting our support team:
Deposit Limits
Set daily, weekly, or monthly limits to control how much you can deposit.
Loss Limits
Restrict how much you can lose within a selected period.
Session Reminders
Set alerts to notify you about your playing time.
Self-Exclusion
Temporarily suspend your account for a specific duration (e.g., 24 hours, 1 week, 6 months).
Permanent Account Closure
If you believe gambling is negatively impacting your life, you may request permanent closure of your account.
External Help and Support
If you or someone you care about is struggling with gambling addiction, please reach out to a professional support organization. These services are free and confidential:
- BeGambleAware
- Gamblers Anonymous
- Responsible Gambling Council
- Gambling Therapy
These organizations can provide guidance, counseling, and access to recovery programs.
Our Internal Measures
Bigbunny Casino provides responsible gaming training to all relevant staff members. Our support team is trained to detect and respond appropriately to signs of problem gambling. We also collaborate with regulators and industry partners to uphold best practices in player protection.